If you have often struggled with the age-old question “what can a business do to improve its productivity?” you should know that resource management is the main focus.
It requires a strategy to maximise productivity and avoid wasting time and money. However, companies often fail to invest in innovation and the tools available to employees are outdated.
It is only by using the right technology that waste can be minimised, routine tasks can be delegated to “machines”, and employees can be given all the tools they need to be productive.
In the article "Company resources: what they are and how they can be managed" we outlined the main sources of waste within the company. Now we want to analyse how this waste can be minimised and suggest 3 ways to increase productivity in a business.
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1. Synchronisation of business resources and processes
One of the causes of work slowdown is the difficulty in finding information.
Often, employees in one division do not have easy access to documentation from another area, even if it produces information that is binding for their own work.
Pigro knowledge management solution easily integrates with all your repositories and management software already used, and allows you to search for the information you need in one place. By typing a simple question, you will receive the precise answer directly extracted from your knowledge base, with the option of accessing the document.
This minimises search time, allowing your employees to focus on more value-added activities.
2. Technology
The presence of innovation and technological resources in business has become crucial today to keep companies competitive in the market. And, in particular, the use of artificial intelligence and related technologies has given a huge boost to innovation.
According to a PwC study, 52% of companies accelerated their AI adoption processes due to Covid global crisis.
The AI Journal found that 72% of leaders feel positive about the role that AI will play in the future, especially in making business processes more efficient. However, there are still several barriers to the use of this technology in enterprises, especially in the lack of understanding or commitment towards investing at the board level, as 59% of the respondents said.
The decision not to invest in innovation, in fact, has repercussions in all fields: employees will not be motivated by having to waste time every day to solve problems that could easily be avoided, customers will have an idea of the company as obsolete or underdeveloped and much more.
A good Knowledge Management system not only avoids repetitive tasks but also simplifies many of the activities of the employees who will then be able to do their work better and faster.
Pigro uses artificial intelligence to extract all the information you need from your documentation, self-learning from every question asked, feedback or new material imported and constantly improving its results.
Your answers will thus always be up-to-date with the latest version of the documents in your Knowledge Base.
3. Speed of resolution
Sometimes the workflow is compromised by a lack of information, which is binding to proceed.
But when these gaps are discovered, it is often already too late: the person who is looking for information needs it immediately and will lose time if it cannot be found quickly. How can this be prevented? By discovering gaps in the documentation early on, thus preventing this from causing problems in the future.
With the new Knowledge Insights feature from Pigro, you can analyse the content of your knowledge base, measure its quality and track any issues or shortcomings in the documentation. Pigro also provides you with insights for their resolution and tips to fill gaps with new content, thereby improving access and use of information and, accordingly, reducing losses.
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