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Technology, markets, applications and news on Knowledge Management, Natural Language Understanding, and Artificial Intelligence.
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How to improve the findability of sales materials to increase Marketing and Sales performance?
Aligning Sales and Marketing to reach their goals is based on knowledge sharing of effective and...How to improve Help Desk support content and Customer Service help articles' usability
Files produced by Customer Service and Help Desk are part of the company’s Knowledge Base. But the...How Can AI Boost Employee Engagement?
Companies wishing to retain their top talent and attract the very best graduates from their field...8 Ways to Implement AI in Your Daily Operations
As a matter of fact, a recent research commissioned by IBM in partnership with Morning Consult on...How AI continues to impact the world of Digital Assets
You’d have to have been living on the moon for the past two years not to know what a digital asset...How to integrate an information retrieval system into a business process
The last article spoke of information retrieval systems used in corporate knowledge management....How information retrieval software works and how it increases the productivity of business systems
Information retrieval (IR) also known as the "retrieval of information" is an IT discipline used by...Privacy protection and Artificial Intelligence: where are we?
AI has been developing in recent years at an exponential rate, entering the everyday life of...Customer Experience: AI listens to consumer needs
Artificial Intelligence is designed to facilitate the adoption of a one-to-one (i.e....Best online masters in AI
The field of AI offers many job opportunities to graduates in scientific faculties, but not only:...What is AI and how it can be integrated into the world of work
Over the last few years, Artificial Intelligence has emerged as a topic of discussion within...