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Technology, markets, applications and news on Knowledge Management, Natural Language Understanding, and Artificial Intelligence.

The risks of knowledge divide and knowledge gap in the company and how to make corporate knowledge shared at multiple levels

In today's scenario, where more and more employees work remotely and where smart working is...

How to integrate an information retrieval system into a business process

In the last article, we spoke of information retrieval systems used in the context of corporate...

How information retrieval software works and how it increases the productivity of business systems

Information retrieval (IR) is an IT discipline used by billions of users every day who search for...

Open innovation: how knowledge management supports open innovation

The definition of open innovation is finding the resources a company lacks outside of it. But there...

6 information systems to integrate into your business

The data stored must comply with certain requirements and be accessible to supervisors and managers...

Privacy protection and Artificial Intelligence: where are we?

AI has been developing in recent years at an exponential rate, entering the everyday life of...

Customer Experience: AI listens to consumer needs

Artificial Intelligence is designed to facilitate the adoption of a one-to-one (i.e....

Best online ​​masters in AI

The field of AI offers many job opportunities to graduates in scientific faculties, but not only:...

What is AI and how it can be integrated into the world of work

Over the last few years, Artificial Intelligence has emerged as a topic of discussion within...

History of AI: Deep Blue and Strong and Weak Artificial Intelligence

We are on the fourth "episode" of our journey inside the history of Artificial Intelligence. We...

History of artificial intelligence: expert systems and AI winters

After outlining the first steps taken by AI in the article From Alan Turing to John McCarthy, we...

5 tips on how to set up a corporate help desk

Some studies have shown that focusing on loyalty and customer retention leads to business success....