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Blog

Technology, markets, applications and news on Knowledge Management, Natural Language Understanding (NLU), Artificial Intelligence, virtual assistants and chatbots.

Information management mistakes: how to avoid damaging your brand reputation

Brand Reputation is the set of perceptions, evaluations and expectations that different...

Human resources management: solving HR problems with Knowledge Management

Knowledge Management for human resources: characteristics To make a company more innovative and...

How to use Knowledge Management to reduce business costs

Business Knowledge Management aims to optimise the resources inside the companies and foster the...

How to improve the productivity of your Sales and Marketing departments with Customer Knowledge Management

Knowledge is the basis for a company that wants to create value for its customers. Having quick...

How to implement CRM in the company with knowledge management

To manage customer relations in the company, it must be possible to access all the necessary...

How to implement Customer Relationship Management to build customer loyalty

Customer relationship management (CRM) is the set of tools, strategies and processes aimed at...

Implementing the Knowledge Management System with dynamic document management

Document management systems are at the heart of corporate knowledge management, ensuring that...

Dispelling the myths about Artificial Intelligence

Artificial Intelligence and urban legends High Tech and Artificial Intelligence are words that...

Innovative startups and solutions for  COVID-19 emergency

Over the past year, the crisis triggered by the Coronavirus pandemic has put a strain on not...

HR challenges between recruitment and onboarding

Human Resources: a matter of communication For a company's growth strategy, it is essential that...

Focus on Knowledge Management: how to automate the management of information

A definition of Knowledge Management was first given by Karl Wiig, who theorised its foundations...

How to impact Knowledge Sharing in enterprise companies?

If shared properly, this knowledge can be the pillar for enterprise success. If it is held as a...