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Technology, markets, applications and news on Knowledge Management, Natural Language Understanding, and Artificial Intelligence.
use cases
,
Artificial Intelligence
,
Knowledge Content Curation
How to measure the effectiveness of company policies and procedures to reach business process improvement
For a company to be organized it is necessary to have shared procedures, which describe all ...
3 Minute Read
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use cases
,
Artificial Intelligence
,
Dynamic Knowledge Management
How to improve the findability of sales materials to increase Marketing and Sales performance?
Aligning Sales and Marketing to reach their goals is based on knowledge sharing of effective and...
3 Minute Read
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Natural Language Interface
ChatGPT: if AI generates content instead of humans, what implications for those in Knowledge Management?
Chat GPT is an Artificial Intelligence capable of writing and generating content of all types and...
6 Minute Read
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use cases
,
Artificial Intelligence
,
Help Desk Systems
How to improve Help Desk support content and Customer Service help articles' usability
Files produced by Customer Service and Help Desk are part of the company’s Knowledge Base. But the...
2 Minute Read
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Artificial Intelligence
How Can AI Boost Employee Engagement?
Companies wishing to retain their top talent and attract the very best graduates from their field...
2 Minute Read
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Dynamic Knowledge Management
,
Natural Language Interface
How to innovate your company knowledge management system: best KM trends you need to follow
The global crisis scenario experienced in the last two years has brought significant changes to...
4 Minute Read
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Dynamic Knowledge Management
,
Enterprise Search
How to implement an enterprise search solution in the company to better manage the knowledge base while staying on a budget
What an enterprise search solution is for and what benefits it can bring as part of a knowledge...
3 Minute Read
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Artificial Intelligence
8 Ways to Implement AI in Your Daily Operations
As a matter of fact, a recent research commissioned by IBM in partnership with Morning Consult on...
3 Minute Read
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Artificial Intelligence
How AI continues to impact the world of Digital Assets
You’d have to have been living on the moon for the past two years not to know what a digital asset...
2 Minute Read
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Dynamic Knowledge Management
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Knowledge Content Curation
How to convert tacit knowledge into explicit knowledge within your company
Tacit knowledge definition What is tacit knowledge? In every company and organization, each...
3 Minute Read
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Dynamic Knowledge Management
,
Knowledge Content Curation
The risks of knowledge divide and knowledge gap in the company and how to make corporate knowledge shared at multiple levels
In today's scenario, where more and more employees work remotely and where smart working is...
3 Minute Read
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Artificial Intelligence
,
Enterprise Search
How to integrate an information retrieval system into a business process
The last article spoke of information retrieval systems used in corporate knowledge management....
2 Minute Read
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