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Technology, markets, applications and news on Knowledge Management, Natural Language Understanding, and Artificial Intelligence.
How to improve the findability of sales materials to increase Marketing and Sales performance?
Aligning Sales and Marketing to reach their goals is based on knowledge sharing of effective and...ChatGPT: if AI generates content instead of humans, what implications for those in Knowledge Management?
Chat GPT is an Artificial Intelligence capable of writing and generating content of all types and...How to improve Help Desk support content and Customer Service help articles' usability
Files produced by Customer Service and Help Desk are part of the company’s Knowledge Base. But the...How Can AI Boost Employee Engagement?
Companies wishing to retain their top talent and attract the very best graduates from their field...How to innovate your company knowledge management system: best KM trends you need to follow
The global crisis scenario experienced in the last two years has brought significant changes to...How to implement an enterprise search solution in the company to better manage the knowledge base while staying on a budget
What an enterprise search solution is for and what benefits it can bring as part of a knowledge...8 Ways to Implement AI in Your Daily Operations
As a matter of fact, a recent research commissioned by IBM in partnership with Morning Consult on...How AI continues to impact the world of Digital Assets
You’d have to have been living on the moon for the past two years not to know what a digital asset...How to convert tacit knowledge into explicit knowledge within your company
Tacit knowledge definition What is tacit knowledge? In every company and organization, each...The risks of knowledge divide and knowledge gap in the company and how to make corporate knowledge shared at multiple levels
In today's scenario, where more and more employees work remotely and where smart working is...How to integrate an information retrieval system into a business process
The last article spoke of information retrieval systems used in corporate knowledge management....