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Dynamic Knowledge Management (2)
How to improve the productivity of your Sales and Marketing departments with Customer Knowledge Management
Knowledge is the basis for a company that wants to create value for its customers. Having quick...Implementing the Knowledge Management System with dynamic document management
Document management systems are at the heart of corporate knowledge management, ensuring that...Focus on Knowledge Management: how to automate the management of information
Meaning of Knowledge Management A definition of Knowledge Management was first given by Karl Wiig,...How to improve Customer Service with Knowledge Management
As we saw in the first article on CX, the definition given by the Customer Experience Excellence...Information hoarders: let’s find out if there is a Knowledge Hoarding problem in your company
Knowledge Hoarding proves to be a problem for all companies.Open Innovation and strategy for company innovation: what it is, the main obstacles and which tools to use
New technologies play a key role in the development of the open innovation business model, thanks...