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Technology, markets, applications and news on Knowledge Management, Natural Language Understanding, and Artificial Intelligence.

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Natural Language Interface

IT Service Management: what is ITSM and what are the benefits for the companies

The objective of ITSM is to relate the Information Technology activities carried out by an...

Human resources: improve your HR department with Knowledge Management System

Human Resources and Knowledge Management system Many of the problems that occur daily in a...

How to improve the productivity of your Sales and Marketing departments with Customer Knowledge Management

Knowledge is the basis for a company that wants to create value for its customers. Having quick...

Boost your Customer Service Helpdesk with Knowledge Management

Helpdesk and Knowledge Management There are many aspects that a company has to manage within the