Blog
Technology, markets, applications and news on Knowledge Management, Natural Language Understanding, and Artificial Intelligence.
Posts about
Natural Language Interface
How to innovate your company knowledge management system: best KM trends you need to follow
The global crisis scenario experienced in the last two years has brought significant changes to...Public Administration: how artificial intelligence helps citizens
In the framework of digital transformation of public administration, carried out in the UK by the ...Manage IT services with SKMS: Service Knowledge Management System
What is the best definition of IT Service Management? IT Service Management (ITSM) ensures...IT Service Management: what is ITSM and what are the benefits for the companies
The objective of ITSM is to relate the Information Technology activities carried out by an...HR: improve your Human Resource department with Knowledge Management
Many of the problems that occur daily in HR management can be attributed to a lack of knowledge...Boost your Customer Service Helpdesk with Knowledge Management
If you are reading this article, you will be interested in how to upgrade your Customer Service...What are chatbots and how they can improve the process of Customer Service of your company
Artificial intelligence chatbots are a useful tool to support the different Customer Service...